Increase Sales and Nurture Customer Relationships
Sales is a key part of any business, helping companies grow while building a strong customer base. Learning about the selling process can help you find potential buyers or prospective clients, increase your overall sales and nurture your relationships with clients and customers. You will also receive CPD certification for completing the course.
Learning Outcomes:
- Understand the role of a salesperson and what’s expected;
- Learn how to go about prospecting;
- Understand preparation and the importance of it;
- Learn how to initially approach your client & the importance of listening;
- Develop good presentation skills;
- Learn how to handle objections;
- Understand closing techniques and when should you be closing;
- Learn how to follow-up and nurture the client relationship.
Content:
- The role of a salesperson;
- The anatomy of a successful salesperson;
- The 6 Step Selling Process: prospecting and qualifying; approaching customers; presenting and demonstrating product; handling objections; closing sales; and following up.
Delivery Model & Duration:
Face-to-face workshop (5 hrs)
Tutor led on-line workshops 3 x (2 hrs)
One-to-one on-line tutor coaching (1 hr)
Total 12 hrs
Cost:
£225 + VAT per person
£1595 + VAT per Group (max. 8 persons per group)
