Retail & Warehousing Courses

LEVEL 1 CERTIFICATE IN RETAIL KNOWLEDGE

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Retail Knowledge provides learners with the basic understanding on the Retail sector, such as customer service and teamwork. The Level 1 Certificate is our entry level qualification within our Retail course range.

This course allows candidates to learn, develop and practice the skills required for employment and/or career progression in the retail sector and contributes in a learner’s understanding for further education.

Designed for learners who wish to gain a basic understanding of the Retail sector and aims help those candidates learn, develop and practice the skills required for employment and/or career progression.

To achieve this qualification learners will have to complete a selection of mandatory modules including: Understanding the business of retail; Understanding customer service in the retail sector; Understanding how a retail business maintains health, safety and security on its premises and Understanding the retail selling process.

In addition learners will choose a selection of optional modules, sample topics include:

  • Understanding retail consumer law
  • Understanding security and loss prevention in a retail business

Privately this course would cost £325

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

LEVEL 2 AWARD IN RETAIL SKILLS

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The Retail Skills qualifications allow candidates to further learn, develop and practice the skills required for employment and/or career progression in the Retail industry. Units in the qualification cover all areas of working in retail including aspects of sales, customer support, stock control and processing fresh goods.
The Level 2 qualifications within our Retail Skills course range are for candidates who have some knowledge and basic skills in the retail industry – probably from a role where they work under supervision. The qualifications are for candidates who want to increase their skills and take on more responsibility.

To achieve this qualification learners will have the choice of a wide range of optional modules to tailor their qualification to their interests or career path. To give you an understanding of the course, topics to choose from include:

  • Receive goods and materials into storage in a retail environment
  • Keep stock on sale at required levels in a retail environment
  • Assemble products for display in a retail environment
  • Pick products in a retail environment to fulfill customer orders

Privately this course would cost £265

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 2 CERTIFICATE IN RETAIL KNOWLEDGE

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Retail Knowledge provides learners with the basic understanding on the Retail sector, such as customer service and teamwork. It is a more advanced course in our series of Retail Knowledge courses.

This course allows candidates to learn, develop and practice the skills required for employment and/or career progression in the retail sector and contributes in a learner’s understanding for further education.

Designed for learners who wish to gain a basic understanding of the Retail sector and aims help those candidates learn, develop and practice the skills required for employment and/or career progression.

To achieve this qualification learners will have to complete a selection of mandatory modules including: Understanding customer service in the retail sector; Understanding the retail selling process; Understanding how individuals and teams contribute to the effectiveness of a retail business and Understanding how a retail business maintains health and safety on its premises. 

In addition learners will choose a selection of optional modules, sample topics include:

  • Understanding retail consumer law
  • Understanding visual merchandising for retail business

Privately this course would cost £375

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 2 CERTIFICATE IN RETAIL SKILLS

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The Retail Skills qualifications allow candidates to further learn, develop and practice the skills required for employment and/or career progression in the Retail industry. The Level 2 Diploma gives learners more skills surrounding teamwork and a wider choice of optional modules covering all aspects of Retail, including aspects of sales, customer support, stock control and processing fresh goods.

The Level 2 qualifications within our Retail Skills course range are for candidates who have some knowledge and basic skills in the retail industry – probably from a role where they work under supervision. The qualifications are for candidates who want to increase their skills and take on more responsibility.

To achieve this qualification learners must complete a single mandatory unit; Work effectively in a retail team. In addition learners will choose a selection of optional modules, suited to their job role or career path. To give you an understanding on this course sample topics include:

  • Sort donated goods for resale or recycling in a retail environment
  • Maintain food safety while working with food in a retail environment
  • Contribute to monitoring and maintaining ease of shopping in a retail sales area
  • Process customer orders for goods in a retail environment

Privately this course would cost £490

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 2 DIPLOMA IN RETAIL SKILLS

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The Retail Skills qualifications allow candidates to further learn, develop and practice the skills required for employment and/or career progression in the Retail industry.

Units in the qualification cover all areas of working in retail including aspects of sales, customer support, stock control and processing fresh goods.

The Level 2 qualifications within our Retail Skills course range are for candidates who have some knowledge and basic skills in the retail industry - probably from a role where they work under supervision.

The qualifications are for candidates who want to increase their skills and take on more responsibility.

To achieve this qualification the learners will have the choice of a wide range of optional modules to tailor their qualification to their interests or career path. To give you an understanding of the course, topics to choose from include:

  • Receive goods and materials into storage in a retail environment
  • Keep stock on sale at required levels in a retail environment
  • Assemble products for display in a retail environment
  • Pick products in a retail environment to fulfil customer orders

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £685

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 3 CERTIFICATE IN RETAIL SKILLS (MANAGEMENT)

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The Level 3 Certificate in Retail Skills (Management) qualification allow candidates to learn, develop and practice the skills required for employment and/or career progression in Retail Management. Units in the qualification cover all areas of retail management including managing teams, resolving conflict, producing staff schedules and promoting continuous improvement.

The Level 3 qualifications in Retail Skills (Management) are for candidates who have worked in the retail industry for some time – they will have plenty of experience, and their work might involve supervising others or managing resources. The qualifications are for candidates who want to develop their skills further, perhaps to move into a management role.

To achieve this qualification learners must achieve a single mandatory unit; Work effectively and support others in a Retail organisation. Learners must also choose from a range of optional modules that would best compliment the individual and their job role. Topics offered in the optional units include:

  • Monitor and help improve food safety in a retail environment
  • Manage staff to receive goods in a retail environment
  • Contribute to the continuous improvement of retail operations within own area of responsibility
  • Produce staffing schedules to help a retail team to achieve its targets
  • Promote continuous improvement
  • Work with others to improve customer service

Privately this course would cost £595

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 3 DIPLOMA IN RETAIL SKILLS (MANAGEMENT)

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The Level 3 Diploma in Retail Skills (Management) qualification allow candidates to learn, develop and practice the skills required for employment and/or career progression in Retail Management.

Units in the qualification cover all areas of retail management including managing teams, resolving conflict, producing staff schedules and promoting continuous improvement. Learners will also have a wide choice of optional modules to undertake, further enhancing knowledge and skills.

The Level 3 qualifications in Retail Skills (Management) are for candidates who have worked in the retail industry for some time – they will have plenty of experience, and their work might involve supervising others or managing resources. The qualifications are for candidates who want to develop their skills further, perhaps to move into a management role.

 

To achieve this qualification learners must achieve a single mandatory unit; Work effectively and support others in a retail organisation. Learners must also choose from a wide range of optional modules that would best compliment the individual and their job role. Topics offered in the optional units include:

  • Maintaining data confidentiality and security when using web-based retail facilities instore
  • Source required goods and services in a retail environment
  • Monitor and help improve food safety in a retail environment
  • Contribute to the continuous improvement of retail operations within own area of responsibility
  • Monitor and support secure payment point use during trading hours
  • Organise the delivery of reliable customer service

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £775

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 3 CERTIFICATE IN RETAIL SKILLS (VISUAL MERCHANDISING)

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This course allows candidates to learn, develop and practice the skills required for employment and/or career progression in Visual Merchandising for Retail. Units in the qualification cover all areas of visual merchandising including dressing displays, positioning signage, making and managing props and managing budgets.

The Level 3 Certificate in Retail Skills (Visual Merchandising) qualification is for candidates who have worked in the retail industry for some time – they will have plenty of experience, and their work might involve supervising others or managing resources. The qualifications are for candidates who want to develop their skills further, specifically within the Visual Merchandising areas of Retail.

 

To achieve this qualification learners must achieve a single mandatory unit; Work effectively and support others in a retail organisation. Learners must also choose from a range of optional modules that would best compliment the individual and their job role. Topics offered in the optional units include:

  • Dress visual merchandising displays to attract customer
  • Follow guidelines for planning and preparing visual merchandising displays
  • Manage the use of signage and graphics in visual merchandising display
  • Contribute to improving a retail organisation’s visual merchandising policy

Privately this course would cost £595

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 3 DIPLOMA IN RETAIL SKILLS (VISUAL MERCHANDISING)

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This course allows candidates to learn, develop and practice the skills required for employment and/or career progression in Visual Merchandising for Retail. Units in the qualification cover all areas of visual merchandising including dressing displays, positioning signage, making and managing props and managing budgets.

The Level 3 Diploma in Retail Skills (Visual Merchandising) qualification is for candidates who have worked in the retail industry for some time – they will have plenty of experience, and their work might involve supervising others or managing resources. The qualifications are for candidates who want to develop their skills further, specifically within the Visual Merchandising areas of Retail.

 

To achieve this qualification learners must achieve a single mandatory unit; Work effectively and support others in a retail organisation. Learners must also choose from a wide range of optional modules that would best compliment the individual and their job role. Topics offered in the optional units include:

  • Follow guidelines for planning and preparing visual merchandising display
  • Dismantle and store props and graphics from visual merchandising displays
  • Manage the use of signage and graphics in visual merchandising displays
  • Manage budgets for visual merchandising projects
  • Design visual merchandising display layouts
  • Contribute to the continuous improvement of retail operations within own area of responsibility

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £925

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 1 CERTIFICATE IN WAREHOUSING & STORAGE

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The Level 1 Certificate in Warehousing and Storage is our entry-level based qualification within the Warehousing and Logistics course range. The course helps to provide recognition of the skills and knowledge needed to work in or develop a career in Warehousing, including operating equipment and safety at work, processing orders, team leadership and managing the receipt and dispatch of goods.

Level 1 will suit learners who are new to warehousing and storage and would like to start, or have recently started, working in this area. For those who want to get their skills recognised.

This course has one mandatory unit: Health and safety in the workplace, learners will also choose from a range of optional modules to tailor their qualification. Topics include:

  • Maintain the cleanliness of equipment in logistics operations
  • Pick goods in a logistics environment
  • Develop effective working relationships with colleagues in logistics operations

Privately this course would cost £310

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

LEVEL 2 CERTIFICATE IN WAREHOUSING & STORAGE

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For those employed in the logistics sector who want to prove their competence in a supervisory or management role.

The Level 3 Certificate allows candidates to learn, develop and practise the skills required for employment and/or career progression in logistics sector management. Learners will be able to develop their skills in all aspects of the logistics leadership role including legislative, customer care, complex work management and team performance. By working with their assessor they will have the opportunity to demonstrate adding real value to the business.

The Level 3 Certificate is ideal for those working in logistics operations and have a great deal of technical skills and knowledge. For those who are able to work with minimum supervision and have a good record of safety, fault correction and ensuring work meets the required standard. Suitable for those who may wish to progress into management.

This qualification is made up of 3 mandatory units: Make an effective contribution to a business in the logistics sector, Health, safety and security at work and Optimise the use of logistics resources. Learners will also have to choose from a selection of optional units across 4 groups, topics may include:

  • Improve performance in logistics operations
  • Maintain the safety and security of hazardous goods and materials in logistics operations
  • Arrange the transportation of goods using multiple transport modes
  • Contribute to the provision of customer service in logistics operations
  • Allocate and check work in your team in logistics operations

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £520

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 3 DIPLOMA IN WAREHOUSING & STORAGE

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The Level 3 Diploma is our advanced qualification within the Warehousing and Storage course range. This qualification covers the range of activities carried out by senior staff working within a warehouse and storage environment including team leadership, organising and scheduling operations and operational performance management.

The Level 3 Diploma is ideal for those currently working as a Team Leader within a Warehouse operation, in addition to normal Warehouse Operation activities, or are looking to progress within their career.

To achieve the Level 3 Diploma in Warehousing and Storage, learners must achieve four mandatory units surrounding the supervision, the receipt, storage and dispatch of goods. In addition learners must choose from a wide selection of optional units across 5 groups, which may include:

  • Moving and/or handling goods in logistics operations
  • Allocate and check work in your team in logistics operations
  • Schedule logistics operations to meet customers requirements
  • Optimise the use of logistics resources
  • Release vehicles for daily tasks

Privately this course would cost £730

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

LEVEL 2 AWARD IN EMPLOYEE RIGHTS & RESPONSIBILITIES IN THE LOGISTICS INDUSTRY

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This award covers the essential knowledge of rights and responsibilities of individuals working in a range of roles in the logistics industry. It allows candidates to learn, develop and practise the skills required for employment and/or career progression in the Logistics sector.

This qualification is ideal for learners completing a logistics apprenticeship or are working in the logistics industry and wish to acquire some specialist knowledge.

To achieve the Level 2 Award in Employee Rights and Responsibilities in the Logistics Industry, learners must achieve one single mandatory unit: Employee Rights and Responsibilities in the Logistics Industry.

Privately this course would cost £125

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 2 CERTIFICATE IN LOGISTICS OPERATIONS

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The qualification allows candidates to learn, develop and practise the skills required for career progression in the logistics sector. This qualification covers the range of activities carried out by logistics operatives within a warehouse, traffic office or transport department such as monitoring vehicle movements, collection and deliveries, wrap and pack goods and contribute to customer service.

The Level 2 Certificate is ideal for those who work in logistics operations and have some skills and knowledge. The learners responsibilities may include working as part of a team covering duties such as picking & packing goods, monitor vehicle movements or identify suitable collection and delivery points.

This qualification is made up of 3 mandatory units: Make an effective contribution to a business in the logistics sector, Health, safety and security at work, Contribute to the provision of customer service in logistics operations and Develop effective working relationships with colleagues in logistics operations.

Learners will also have to choose from a selection of optional modules across 3 groups to tailor their qualification, topics may include:

  • Prepare the van for driving
  • Pick goods in logistics operations
  • Release vehicles for daily tasks

Privately this course would cost £430

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

LEVEL 3 CERTIFICATE IN LOGISTICS OPERATIONS

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The Level 2 Certificate in Warehousing and Storage helps to provide recognition of the skills and knowledge needed to work in or develop a career in Warehousing, including operating equipment and safety at work, processing orders, team leadership and managing the receipt and dispatch of goods.

Suitable for learners who are working in the Warehouse or Storage industry in jobs like a Warehouse Operative and want to have their skills recognised by a national qualification. The Level 2 Certificate offers learners to further enhance knowledge and skills surrounding health, safety and security at work.

Learners will need to complete two mandatory units at Level 2: Health, safety and security at work and Develop effective working relationships with colleagues in logistics operations. In addition, learners must also complete a range of optional units where topics focus on:

  • Process orders for customers in logistics operations
  • Use a compact crane in logistics operations
  • Use a forklift side-loader in logistics operations
  • Contribute to the provision of customer care in logistics operations.

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £445

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

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