Business & IT Courses

Level 1 Award in Business and Administration

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The Level 1 offers learners the opportunity to practice the skills needed to start off a career in office administration. This is our entry-level based qualification within the Business and Administration course range.

On the course, learners will learn the essentials of keeping an office running – handling the phones and mail, creating business documents and welcoming visitors. There is also a choice of units that cover personal and social development for business administration.

Ideal for anyone interested in starting a career in office administration with access to work experience or to be working in the industry already. No prior qualifications is needed.

To give you an understanding of this course, learners will focus on topics such as:

  • Making and receiving calls
  • Managing diary systems
  • Receiving visitors in a business environment

Privately this course will cost £235

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

Level 1 Certificate in Business & Administration

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The Level 1 Certificate gives learners a better foundation to practice the skills covered in the Level 1 Award for this industry. On the course, learners will learn the essentials of keeping an office running – handling the phones and mail, creating business documents and welcoming visitors. There is also a choice of units that cover personal and social development for business administration.

Designed for those who would like a solid base of knowledge and skills to help them succeed in roles such as: administrative assistant or receptionist.

To give you an understanding of this course, learners will focus on topics such as:

  • Creating business documents
  • Maintaining customer relations in a business environment
  • Collecting and storing information.

Privately this course will cost £325

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

Level 2 Certificate - Principles of Business & Administration

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Covering the essentials of Business Administration, from event support to project management, this course will enable the learner to provide administrative support in a range of environments. There are options for those who are new to the job, as well as those with more experience.

Designed for those who would like a solid base of knowledge and skills to help them succeed in roles such as: administrative assistant or receptionist. Our Level 2 Business and Administration qualifications are suitable for those who work or want to work in a business support role and are interested in learning how to carry out every day administrative tasks.

 

This course has 3 mandatory units covering: Principles of personal responsibilities and working in a business environment, Principles of providing administrative services and Principles of managing information and producing documents. Learners must also choose from a selection of optional modules, which may cover:

  • Principles of supporting change in a business environment
  • Principles of supporting business events

Privately this course will cost £355

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

Level 2 Diploma in Business and Administration

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An intermediate course covering the essentials of Business Administration, from event support to project management, this course will enable the learner to provide administrative support in a range of environments. There are options for those who are new to the job, as well as those with more experience.

The Level 2 and 3 Diplomas are a combination of qualifications, made up of competence and knowledge based units. These qualifications cover learning to carry out basic administrative tasks to gaining higher level support skills.

Qualifications in Business Administration can be tailored to meet the individuals or an employer’s specific needs.

Designed for those who would like a solid base of knowledge and skills to help them succeed in roles such as: administrative assistant or receptionist. Our Level 2 Business and Administration qualifications are suitable for those who work or want to work in a business support role and are interested in learning how to carry out every day administrative tasks.

To give you an understanding of this course, topics covered include:

  • Manage diary systems
  • Produce business documents
  • Collate and report data
  • Store and retrieve information
  • Produce minutes of meetings

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £705

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

Level 3 Diploma in Business and Administration

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The Level 3 Diploma in Business and Administration is our highest qualification within this course range. It covers the essentials of Business Administration, from event support to project management, this course will enable the learner to provide administrative support in a range of environments. There are options for those who are new to the job, as well as those with more experience.

The Level 2 and 3 Diplomas are a combination of qualifications, made up of competence and knowledge based units. These qualifications cover learning to carry out basic administrative tasks to gaining higher level support skills.

At Levels 3, learners can build on previous achievements to gain greater technical and managerial skills, as well as supervising others and contributing to the wider strategy of your organisation or department.

Qualifications in Business Administration can be tailored to meet the individuals or an employer’s specific needs.

Suitable for those who have a basic understanding of the industry already, those fairly new to administration or have worked in an administrative role for some time and would like to prepare to move into a leadership role. This course covers topics like how to effectively supervise others and contribute to wider departmental or organisational change.

To give you an understanding of this course, topics covered include:

  • Communicate in a business environment
  • Contribute to the improvement of business performance
  • Develop a presentation
  • Deliver a presentation
  • Contribute to the development and implementation of an information system
  • Monitor information systems
  • Evaluate the provision of business travel or accommodation
  • Provide administrative support in schools

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £900

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

Level 2 Certificate in Lean Organisation Management Techniques

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This course enables learners to progress to the next level of vocational learning. This will help you to develop the knowledge necessary for working in business improvement roles.

This course is open to those who are currently employed, or are looking to become more employable. It is specifically designed for those who work in business improvement roles such as:

  • Business administrator • Quality controller • Customer service assistant • those working in customer facing roles, ie: on shop floors.

You will gain knowledge and an understanding of working within a business improvement role, and the principle to work effectively.  To give you an understanding of what you will be learning on this course, topics and module units include:

  • Lean organisation techniques in business
  • Business improvement tools and techniques
  • Working in business teams

Privately this course will cost £325

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

Level 3 Diploma in Business Improvement Techniques

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The BIIAB Level 3 Diploma In Business Improvement Techniques has been designed to allow learners to obtain and then demonstrate the knowledge to work effectively and flexibly with a business improvement role.

There are no entry requirements for this qualification. However, learners must be assessed to ensure they have a reasonable chance of achievement and will be able to generate the required evidence for assessment submissions.

This course consists of 5 mandatory units and a choice of optional modules to compliment your qualification. To give you an understanding of what you will be learning on this course, topics and module units include:

  • Understanding the leading of effective teams
  • Understanding the development of visual management systems
  • Workplace organisation techniques
  • Knowledge and understanding of statutory regulations and organisational safety requirements
  • Understanding the application of continuous improvement techniques

Privately this course will cost £700

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

Level 2 Diploma in ICT Professional Competence

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The Level 2 Diploma in ICT Professional Competence is the starting point in this category – please see IT User Skills for IT introductory courses. This course allows learners to learn, develop and practice the skills required for employment and/or career progression in the IT and Telecoms sector as well as contribute to achieving the competence required to follow a career in specialisms such as Telecoms or IT Professionals.

Designed for learners who work or want to further their careers in the IT and Telecoms sector. Suitable for roles such as: Database Administrators, Internet/Web Professionals, IT Product Developers, IT Sales, Multimedia Designers, Network Managers, Office Equipment Service Technicians, Software Developer/Programmers.

You will learn a variety of topics in this course that will assess your competency with IT Systems through mandatory units – which are assessed by workplace evidence and a selection of optional units. Topics include:

  • Customer care in ICT
  • Remote support for products and services
  • Software Installation and upgrade
  • Data modelling

Privately this course will cost £800

Level 3 Diploma in ICT Professional Competence

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The Level 3 Diploma in ICT Professional Competence is an advanced course, following on from our Level 2. This course allows learners to learn, develop and practice the skills required for employment and/or career progression in the IT and Telecoms sector. This course covers essential topics such as Health and Safety within ICT and Security.

Designed for learners who work or want to further their careers in the IT and Telecoms sector. Suitable for roles such as: Database Administrators, Internet/Web Professionals, IT Product Developers, IT Sales, Multimedia Designers, Office Equipment Service Technicians, Software Developer/Programmers.

You will learn a variety of topics in this course that will assess your competency with IT Systems through mandatory units – which are assessed by workplace evidence and a selection of optional units. Topics include:

  • Developing own effectiveness and professionalism
  • Software Installation and Upgrade
  • Technical Fault Diagnosis
  • IT Project Management

With optional modules, there is the choice to study and learn about coding systems (C++, C# and Java) as well as learning about CISCO Essentials and Exploration.

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £1,110

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

Level 4 Diploma in ICT Professional Competence

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Our highest level in the ICT Professional Competence course range, the Level 4 Diploma aims to assess a learners competency through workplace evidence and assessments.

It will further enhance skills, knowledge and confidence in this sector, helping you to progress in your career. This course aims to prepare those working in the sector with the skillset to manage teams and operations.

 

Designed for learners want to further their careers in the IT and Telecoms sector. Suitable for roles such as: Database Administrators, Internet/Web Professionals, IT Product Developers, IT Sales, Multimedia Designers, Network Managers, Office Equipment Service Technicians, Software Developer/Programmers.

 

You will learn a variety of topics in this course that will assess your competency with IT Systems through mandatory units: Develop own effectiveness and professionalism; Health and Safety, these modules are assessed by workplace evidence. You will also select a range of optional units. Topics you can choose from focus on Software, Coding, Microsoft Systems, CIW Design based units and CISCO. There are also choices for management modules:

  • Plan and Manage a Project
  • Provide Leadership and Direction for own area of responsibility

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £1,230

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

Level 1 Certificate in IT User Skills (ITQ)

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The Level 1 Certificate in IT User Skills provides basic level skills and knowledge that could lead to further education in IT or related areas, as well as underpinning other educational sectors. It can offer those moving into their first job roles the confidence to work effectively with ICT and deal with tasks that are straightforward or routine.

Designed for those with little or no experience in computing for the underpinning knowledge that could aid progression to further education or employment.

This course has one mandatory unit: Improving productivity using IT, this unit is complimented by optional choices including:

  • IT User fundamentals
  • Using the Internet
  • Security for IT users

Privately this course would cost £325

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

Level 2 Diploma in IT User Skills (ITQ)

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The Level 2 Diploma is our entry-level diploma in our IT User Skills range. It provides basic level skills and knowledge that could lead to further education in IT or related areas, as well as underpinning other educational sectors. It can offer those learners the confidence to work effectively with ICT and deal with tasks that are straightforward or routine.

Designed for those with little knowledge in computing and for those looking to enhance their skills in IT further. You may be in a role that requires a good understanding of IT or wish to further your career in a role that requires you to be efficient in IT.

This course has one mandatory unit: Improving productivity using IT, and if you are on the Apprenticeship pathway you will also study: Developing personal and team effectiveness using IT. These units are complemented by a wide range of optional modules needed to complete your qualification

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £615

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

Level 3 Diploma in IT User Skills (ITQ)

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The Level 3 Diploma in IT User Skills is our most advanced level in this category – please see IT Professional Competence for a more intermediate-higher level qualification. This course focuses on IT Fundamentals and a choice of topics designed to enhance skills relevant to you.

IT User Skills is intended for those who wish to improve on their understanding and confidence with IT Skills.

The Level 3 gives the learner more options to learn about and study within this sector. Learners will be able to devise solutions in the use of IT tools in order to improve productivity. They will take considerable responsibility and autonomy, and the prepared to offer support and advice to others.

This course has one mandatory unit: Improving productivity using IT, and if you are on the Apprenticeship pathway you will also study: Developing personal and team effectiveness using IT. These units are complimented by a wide range of optional modules, focusing heavily on Software topics:

  • Using Collaborative Technologies
  • Audio Software
  • Specialist Software
  • Video Software

This qualification is available through the ApprenticeshipNI programme. To find out if you qualify click here

Privately this course would cost £715

Payment option 1: If you pay in full on enrolment you will be entitled to a 5% discount.
Payment option 2: Pay a 30% deposit and then 10 monthly direct debit payments.

 

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