Business Admin Group Visit Local Hotel.
Six Learners; Zoe Thompson; Jessica Tommons; Jamie Leslie; Lauren Averill; Catherine Carlin; Rhonda Welch and their tutor, Pat Frederick, visited The Radisson Roe Park Hotel in Limavady where they were met by the Human Resources Manager, Jackie Clarke. Jackie showed the group around all the facilities: bedrooms; reception area; function rooms; spa & Leisure facilities and restaurants. This led to discussions around security and health & safety issues, how rooms were booked, allocated and the housekeeping issues that arose.
The group observed the receptionist dealing with visitors and answering the telephone; these activities tied in very well with the units being undertaken by the learners within the Business & Administration Level 1 Award. Jackie explained to the group the hotel’s expectations of their employees to be dressed appropriately, to be punctual at work and how to behave in front of guests. She also advised the learners how to completed vacancy application forms and also gave them some very useful tips on how to present themselves for interviews.The learners asked some very good questions and showed interest in all that was being said. Jessica, on behalf of the group, thanked Jackie for her hospitality and for taking time to meet with them. She also prese